Useful contact numbers
This page provides a list of the phone numbers for pension benefits and services that are available.
| Contact numbers for State Pension | |
|---|---|
| Claiming State Pension Text Phone Welsh speaking customers Text Phone Welsh |
0800 731 7898 0800 731 7339 0800 731 7936 0800 731 7013 |
| Change of details Text Phone Welsh speaking customers Text Phone Welsh |
0845 6060265 0845 6060285 0845 6060275 0845 6060295 |
| State Pension Forecasts Text Phone Typetalk |
0845 3000168 0845 3000169 18001 0845 3000168 |
| Contact numbers for general enquiries | |
|---|---|
| General enquiries Text Phone Welsh speaking customers Text Phone Welsh |
0845 6060265 0845 6060285 0845 6060275 0845 6060295 |
| Contact numbers for Pension Credit | |
|---|---|
| Claiming Pension Credit | 0800 99 1234 |
| Change of details Text Phone |
0800 99 1234 0800 169 0133 |
| Other contact numbers for The Pension Service | |
|---|---|
| Pension Tracing Service | 0845 6002 537 |
| Pensions Direct (Pensions paid by Direct Payment into an account) Text Phone |
0845 301 3011 0845 301 3012 |
| Winter Fuel |
Use the Winter Fuel Payment Helpline |
| Contact numbers for HMRC | |
|---|---|
| Collecting taxes including National Insurance | 0845 302 1479 |
| Savings helpline | 0845 604 1701 |
| Contracted-Out Pensions | 0845 9150 150 |
| Other contact numbers | |
|---|---|
| Independent Financial Advisors (IFAs) | 0800 085 3250 |
| The Pensions Advisory Service | 0845 601 2923 |
Our phone lines tend to be quieter in the afternoon and towards the end of the week if you prefer to call then. We record phone calls to help us provide an accurate and consistent service and for training and security purposes.